PERSONAL INFORMATION WE COLLECT AND HOW WE USE IT
We may collect the following types of information:
Information you provide – When you perform services for CAP as an independent contractor or use CAP’s services as a customer, we ask you for personal information. This includes when you sign up for access to the CAPture Access Portal and when we begin to work with you on a project and you fill out information sheets.
Log information – When you access CAP’s website services such as the CAPture Access Portal, we automatically record certain information. These logs may include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account.
User communications – When you send email or other communications to CAP, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. When you send and receive SMS messages to or from CAP, we may collect and maintain information associated with those messages, such as the phone number, the wireless carrier associated with the phone number, the content of the message, and the date and time of the transaction. We may use your email address to communicate with you about our services.
We may use the information we collect to:
Provide, maintain, protect, and improve our services and develop new services;
Protect the rights or property of CAP;
Facilitate client requested services;
Comply with legal, reporting, and regulatory requirements;
Administer and improve our website;
Detect fraud or theft to protect our business and customers; and
Contact you with information on services, new services, products, or upcoming events.
If an independent contractor providing services for CAP clients elects not to provide personal information this will limit CAP’s ability to assign services to that independent contractor.
HOW AGGREGATED, NON-PERSONAL INFORMATION IS USED
CAP may collect general, non-personal, statistical information about the users of its website, independent contractors, and users of its services. CAP may also group this information to provide general aggregated data. The aggregated data will not personally identify any individuals, businesses, customers, or visitors to the website.
CAP only shares personal information with:
Its employees, affiliated companies, and independent contractors to perform requested services, to offer additional services, perform analysis to determine qualification to receive future services, process payments, or to collect amounts due;
Government agencies to fulfill legal, reporting, and regulatory requirements; and
Attorneys, accountants, and auditors.
CAP takes appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage, and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to CAP employees, contractors, and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline if they fail to meet these obligations.
COMPLIANCE WITH CHILDREN’S ONLINE PRIVACY PROTECTION ACT
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information from those we actually know are under age 13, and no part of our website is structured to attract anyone under 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at firstname.lastname@example.org. We will delete such information from our files within a reasonable time.
YOUR CALIFORNIA PRIVACY RIGHTS
Under California Civil Code 1798, California residents with an established business relationship can request information about sharing their personal information with third parties for the third parties’ direct marketing purposes. Please be aware that CAP does not share personal information with third parties for direct marketing purposes. If you are a California resident and would like more information, please contact us.
ACCESSING AND UPDATING PERSONAL INFORMATION
When you use CAP’s services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask you to identify yourself and the information requested to be accessed, corrected, or removed before processing such requests. We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain data, after you delete your information, residual copies may take a period of time before they are deleted from our backup systems.